search user by email

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Hi, I want to know the total number of devices assigned to a user, but all I have is the user’s email address and don’t know the user name. I tried searching for the user by email, but there was no result. Is it possible to find a user with email?

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  • Hexnode

    Evin Lee

    Moderator

    Hi @lyt0n,

    Thanks for reaching out to us.

    Yes, you can find a user by using their email address. There will be no results if you search it in sub-tabs like Devices, Device Groups, or User Groups under the Manage tab. You can find the user with email by following any three methods below.

    • Navigate to Manage > Users on the Hexnode portal and type in the user’s email address on the search bar to find the user.
    • Use the search bar under Reports > User Reports > All Users.
    • You can also use the search bar in the top right corner of the portal to find a user with their email.

    After searching, click on the user’s name and look under Total Devices to find the total number of devices assigned to the user.

    Hope this answers your query.

    Cheers!
    Evin Lee
    Hexnode UEM