Thanks for the reply.
Since the app runs in the foreground all the time, you cannot take the device out of kiosk by tapping the home screen 10 times.
However, you can exit the kiosk mode in these devices:
- Navigate to Kiosk Lockdown-> Android Kiosk Lockdown-> Kiosk Exit Settings in the applied kiosk policy.
- Enable the option ‘Exit manually from kiosk mode while an app is open’.
- Once this policy is associated successfully to the device, tap on the top-left corner of the screen 10 times and provide the kiosk exit password.
Please note that the option Enable status bar under Peripheral Settings should be disabled for this to work.
Also, the above method is supported only on devices running Android 8 and below. Check out the help doc on disabling single app kiosk for more info
Cheers!
Grace Baker
Hexnode MDM