how to remove mdm profile from school ipad
Hi, Lawrence.
The school MDM profile can be removed but there are a few things to consider,
- If the iPad is enrolled with Hexnode MDM
- Log in to your Hexnode MDM profile and disenroll the iPad. It will automatically remove the MDM profile and all associated configurations and apps from the iPad.
- Doesn’t matter if it’s a DEP device and if the MDM profile is non-removable locally, disenrolling the device will automatically remove the profile.
- If the iPad is not enrolled with Hexnode MDM but has a configuration profile installed on it
- On the iPad, open Settings > General
- Scroll down to Device Managment
- You will see a configuration profile with the vendor’s name. Tap open it.
- Tap Remove Management
- The MDM profile will be removed from the device.
- If the profile is non-removable then your iPad has been enrolled with DEP through another MDM provider. You need to log into your DEP portal, delete the MDM server and then erase the device.
- During the next Activation, the device will communicate with your DEP server and will boot up without the MDM profile.
Thanks and regards
Hexnode Support Team
+1-866-498-9407 (US Toll Free)
+44-(800)-3689920(UK Toll Free)
+61-1800165939 (Australia Toll Free)
+1-510-545-9700 (Intl)
Hexnode | Mitsogo Inc.
20 September 2017