Reply To: Deploying Enterprise apps to macOS devices using Hexnode MDM

Deborah TimothyDeborah Timothy

Hello Dahlia,

Thank you for reaching out to us.

Incomplete installation of the dmg file can cause the app to be missing from the device. Some apps require user intervention to be completely installed. For example, the .dmg file might have a configuration file that hasn’t been installed on the device. The user might have to run a script present in the .dmg file to complete the installation of the app. For smooth installation, make sure that you are using the .dmg file build for IT admins. These files will seldom require user intervention.

Deborah Timothy
Hexnode UEM