SureMDM Alternative: Why Hexnode is a Better Choice

Hexnode

Hexnode UEM supports a wide range of platforms, enabling organizations to manage diverse device ecosystems from a centralized console.

Mobile & Desktop OS

Hexnode supports device management across Android, iOS, iPadOS, Windows, macOS, Linux distributions (such as Ubuntu, Fedora, and Debian), ChromeOS, Fire OS, tvOS, and visionOS, allowing IT teams to manage both traditional endpoints and emerging device platforms within a unified management environment.

Enrollment Methods

Hexnode supports several enterprise enrollment workflows including:

• Apple Automated Device Enrollment (ADE) through Apple Business Manager or Apple School Manager
• Android Zero-Touch Enrollment for enterprise Android devices
• Samsung Knox Mobile Enrollment
• Windows Autopilot for automated Windows provisioning
• QR code or email-based enrollment workflows

Device Types

Hexnode can manage a wide range of endpoints including:

• Smartphones and tablets
• Laptops and desktops
• Shared and kiosk devices
• Smart TVs and digital signage displays
• Certain specialized devices such as Apple TV and devices running visionOS

SureMDM

42Gears SureMDM is designed with strong support for rugged devices, wearable technology, and operational endpoints, making it commonly used in industries such as logistics, manufacturing, healthcare, and field services.

Core Platform Support

SureMDM supports several major operating systems including:

• Android
• iOS and iPadOS
• Windows
• macOS
• Linux
• ChromeOS
• Wear OS
• Windows Mobile / Windows CE
• Certain VR and IoT device environments

Device Types

SureMDM is frequently deployed to manage specialized devices such as:

• Smartphones and tablets
• Laptops and desktops
• Rugged handheld scanners
• Smartwatches and wearable devices
• VR headsets
• Industrial devices such as printers and RFID scanners
• IoT-connected endpoints

Enrollment Options

SureMDM supports multiple device enrollment methods, including:

• Android Zero-Touch Enrollment
• Samsung Knox Mobile Enrollment
• Apple Business Manager enrollment
• Windows Autopilot
• QR code enrollment
• Manual enrollment using the SureMDM agent

Specialized Device Tools

SureMDM also provides dedicated tools designed for operational environments:

• SureLock – kiosk lockdown for dedicated devices
• SureFox – secure browser for restricted browsing environments
• SureVideo – digital signage and media playback management

Hexnode

Hexnode UEM provides a layered security framework designed to help organizations protect endpoint data and enforce security policies across multiple operating systems.

Certifications

Hexnode maintains several security certifications and security management standards, including:

• ISO/IEC 27001:2022 certification
• SOC 2 Type II attestation

Security Features

Hexnode includes a range of device-level security capabilities such as:

• BitLocker and FileVault encryption enforcement for Windows and macOS devices
• Web content filtering and device restriction policies, including controls for USB, Bluetooth, and other connectivity options
• Conditional access integrations that allow organizations to restrict access to enterprise resources based on device compliance
• Remote security actions, including device lock, wipe, lost mode, and password reset for compromised or stolen devices

Compliance Management

Hexnode allows administrators to define and monitor device compliance policies across supported operating systems. These capabilities include:

• Platform-specific compliance policies for Android, iOS, Windows, macOS, Linux, and ChromeOS
• Dynamic grouping of non-compliant devices for automated remediation workflows
• Compliance checks such as encryption status, jailbreak/root detection, and application policy enforcement

SureMDM

42Gears SureMDM provides endpoint security features designed to protect mobile, rugged, and specialized operational devices often used in field environments.

Certifications

The 42Gears platform maintains several security certifications and security framework alignments, including:

• ISO/IEC 27001:2013 certification
• SOC 2 Type II auditing for SureMDM and related products such as SureLock and SureFox

The company also participates in several cloud security transparency and assessment frameworks.

Security Features

SureMDM provides device-level security controls designed to secure operational endpoints, including:

• Device authentication and access control policies
• Application management and kiosk lockdown using tools such as SureLock and SureFox
• Data encryption support depending on the underlying operating system
• Remote device monitoring and control capabilities

42Gears also offers SureIdP, an identity and access management solution that supports features such as SSO, MFA, and conditional access.

Compliance Tools

SureMDM provides tools that help organizations monitor and manage security posture, including:

• Device compliance monitoring and reporting
• Security advisories and vulnerability updates
• Support for cloud security assessment frameworks such as CAIQ and HECVAT-Lite

Hexnode

Hexnode UEM supports integrations across identity management platforms, security tools, IT service systems, and device OEM frameworks, helping organizations automate device provisioning and security enforcement.

Identity & Directory Services

Hexnode integrates with several identity providers and directory services to support authentication, device enrollment, and policy assignment:

• Microsoft Entra ID (Azure AD): Enables user synchronization and compliance-based access controls.
• Google Workspace: Allows user and group synchronization and supports Android Enterprise enrollment workflows.
• Okta: Supports single sign-on (SSO), multi-factor authentication (MFA), and user directory synchronization.
• Microsoft Active Directory: Enables directory-based user management and policy assignments.

Security & Compliance Tools

Hexnode can integrate with external security and compliance platforms such as:

• Check Point Harmony Mobile for mobile threat defense
• Drata and Vanta to support compliance monitoring and security audit workflows

These integrations allow organizations to align endpoint management with broader compliance and security operations.

ITSM & Support Integrations

Hexnode integrates with IT service management and support tools, including:

• Freshservice
• Zendesk

These integrations help automate ticket creation, device support workflows, and incident management processes.

OEM & Device-Specific Integrations

Hexnode supports several OEM device management frameworks used in enterprise and rugged device environments, including:

• Samsung Knox
• Zebra
• LG GATE
• Kyocera
• Motorola
• Honeywell

These integrations allow deeper device configuration and management capabilities for enterprise and rugged device deployments.

SureMDM

42Gears SureMDM provides integrations focused on network security, identity access management, and rugged device ecosystems commonly used in operational environments.

Security & Network Integrations

SureMDM supports integrations with several network and security platforms, including:

• Microsoft 365: Enables configuration of enterprise email profiles and application deployments on managed devices.
• SIEM platforms such as Splunk: Allows integration for security monitoring and event analysis.
• Cisco ISE and Aruba ClearPass: Enables network access control (NAC) policies based on device posture and identity.

Remote Management Integrations

SureMDM supports Intel Active Management Technology (Intel AMT) for certain Windows devices, enabling capabilities such as:

• Remote device management
• Power control
• Hardware-level access for troubleshooting

OEM & Rugged Device Integrations

SureMDM integrates with several OEM technologies used in rugged device environments, including:

• Zebra LifeGuard OTA for firmware and security updates on Zebra devices
• Support for enterprise rugged device platforms from manufacturers such as Zebra, Urovo, and others

Ecosystem Support

SureMDM is commonly used with rugged and industrial devices such as:

• Zebra TC21 / TC26
• Zebra MC9300
• Other rugged handheld devices used in logistics, manufacturing, and field operations.

Hexnode

Hexnode UEM uses a per-device subscription model, allowing organizations to scale endpoint management based on the number of devices being managed. The platform offers multiple subscription tiers designed to support different levels of endpoint management functionality.

• Pro – Core mobile device management features and kiosk capabilities (Per-device monthly subscription)
• Enterprise – Expanded UEM capabilities including desktop management (Per-device monthly subscription)
• Ultimate – Advanced UEM features including automation and security controls (Per-device monthly subscription)
• Ultra – Full feature set with enterprise-scale capabilities (Custom pricing)

Additional details include:

• Free Trial: Hexnode offers a free trial period that allows organizations to evaluate the full platform.
• Device-Based Licensing: Pricing is based on the number of managed devices rather than users.
• Scalable Deployment: Plans are designed to scale as device fleets grow.

This device-based licensing model can help organizations maintain predictable costs as their endpoint environments expand.

SureMDM

42Gears SureMDM offers tiered licensing plans with support for both cloud-hosted (SaaS) and on-premise deployment models. Typical SureMDM pricing tiers include:

• Standard – Core device management features (Per-device subscription)
• Premium – Advanced device management and security capabilities (Per-device subscription)
• Enterprise – Full endpoint management functionality with additional enterprise features (Per-device subscription)

Additional licensing characteristics include:

• Free Trial: SureMDM offers a free trial period for evaluation.
• Deployment Options: Available as both SaaS and on-premise deployments.
• Add-On Modules: Additional products such as SureLock, SureFox, SureVideo, and SureAccess can be licensed separately or bundled depending on deployment requirements.

These deployment and licensing options allow organizations to choose a model that aligns with specific infrastructure, security, or compliance requirements.

Hexnode

Hexnode provides multiple support channels along with a growing ecosystem of documentation and training resources.

Support Availability

Hexnode offers support through several channels including:

• Email, phone, and live chat support
• A support ticketing system for technical issues
• Dedicated support contact channels available through the Hexnode support portal

These channels allow IT teams to reach support specialists when troubleshooting device management issues or configuring policies.

Resources

Hexnode provides a variety of learning and documentation resources for administrators, including:

• Hexnode Help Center: Documentation, setup guides, and troubleshooting articles for supported platforms
• Training resources and product tutorials covering device enrollment, policy configuration, and feature usage
• Webinars and product documentation that help administrators stay updated on platform capabilities and best practices

Community Engagement

Hexnode also maintains a community platform where users can:

• Participate in discussions related to device management use cases
• Share implementation experiences and best practices
• Stay informed about product updates and feature announcements

These resources support IT teams that want structured documentation and peer-driven learning when deploying endpoint management solutions.

SureMDM

42Gears SureMDM provides support channels and documentation resources designed for organizations managing mobile, rugged, and operational devices.

Support Availability

SureMDM offers support through several channels including:

• Email and phone-based technical support
• Support portal for submitting and tracking support requests
• Access to product specialists for troubleshooting and deployment assistance

Resources

42Gears provides a range of documentation and learning materials for administrators, including:

• SureMDM Knowledge Base and documentation portal with technical guides and configuration instructions
• Developer documentation and API references for organizations integrating SureMDM into their workflows
• Educational resources such as webinars, case studies, and product documentation

These resources help IT teams deploy and manage SureMDM in environments that often include rugged devices, kiosks, and specialized endpoints.