Hexnode vs Ivanti: Choosing the Right UEM

In today’s hybrid work landscape, IT managers face a growing challenge: managing a sprawling array of endpoints across multiple operating systems – all while maintaining airtight security and compliance. Whether it’s securing BYOD smartphones, deploying updates to rugged field devices, or enforcing policies across Windows, macOS, and Linux machines, the complexity is real.

Enter Hexnode and Ivanti – two leading Unified Endpoint Management (UEM) platforms designed to simplify and secure device management at scale. While both offer robust capabilities, they cater to different organizational needs and IT environments.

This blog provides a comprehensive, side-by-side comparison of Hexnode and Ivanti across critical dimensions. The goal? To help you make an informed decision based on your organization’s size, infrastructure, and strategic priorities.

Hexnode vs Ivanti: An Executive Overview

As Unified Endpoint Management (UEM) becomes increasingly critical in hybrid and remote work environments, IT leaders must evaluate vendors not just on features, but also on strategic fit. Hexnode and Ivanti are two prominent players in the UEM space, each with distinct origins, philosophies, and market focuses.

Hexnode

• Founded by Mitsogo Inc., Hexnode is headquartered in San Francisco, with global offices across Europe, Asia, and the Middle East.
• Recognized in the 2025 Gartner Market Guide and IDC MarketScape as a notable UEM vendor.
• Serves customers in 100+ countries, spanning sectors like education, healthcare, logistics, and government.
• Offers centralized management for mobile, desktop, rugged, IoT, and kiosk devices.
• Recent innovations include Hexnode Genie (AI scripting), MSP portal, and automated patch management for Windows/macOS.
• Emphasizes security-first design, with features like conditional access, SCEP, and compliance automation.

Ivanti

• Formed in 2017 through the merger of LANDESK and HEAT Software, Ivanti has grown via multiple acquisitions including MobileIron, Pulse Secure, and Cherwell.
• Headquartered in the U.S., with 34,000+ customers and 7,000+ partners globally, including 85 of the Fortune 100.
• Offers a broad IT platform integrating UEM, ITSM, cybersecurity, and digital employee experience (DEX) under the Ivanti Neurons brand.
• Uses AI-powered automation for self-healing, patching, and policy enforcement.
• Offers ring deployment for safe patch rollouts and day-zero support for OS updates.

Device & OS Compatibility Deep Dive

Unified Endpoint Management (UEM) platforms must support a wide array of operating systems and device types to meet the needs of modern, hybrid IT environments. This section compares Hexnode and Ivanti across supported platforms, device categories, and specialized capabilities such as rugged device and legacy OS support.

Hexnode

Hexnode offers broad platform support with a focus on flexibility and cross-device compatibility:

Supported Operating Systems

• iOS/iPadOS: iOS 11+ (recommended: iOS 13+)
• macOS: macOS 10.7+ (recommended: 10.15+)
• Android: Android 5.0+ (recommended: Android 10+)
• Windows: Windows 10 v1703+ (recommended: v1803+)
• Linux: Ubuntu 18.04+, Fedora 36+, Debian 10+, MintOS 21+
• ChromeOS: Recently added support
• visionOS: Supported from version 1.1+
• tvOS: tvOS 6.0+ (recommended: 13.0+)

Supported Device Types

• Smartphones & Tablets: Full support for Android and iOS
• Desktops & Laptops: Windows, macOS, Linux
• Rugged Devices: Deep integration with OEMs like Zebra, Honeywell, Kyocera, Panasonic, Getac, and Sonim. Supports Android Enterprise, OEMConfig, and zero-touch enrollment
• IoT Devices: Basic support via Linux and Android platforms
• VR/AR Devices: Support for Apple visionOS and kiosk-based AR deployments

Specialized Support

• Legacy Windows: Supports Windows 10 v1703+ with fallback enrollment methods for older builds using .NET 4.7.1+ and Visual C++ Redistributables
• Linux CLI Enrollment: Offers open and authenticated CLI-based enrollment for ARM and non-ARM devices

Ivanti

Ivanti provides enterprise-grade platform coverage with strong support for legacy systems and industrial environments:

Supported Operating Systems

• Windows: Full support for Windows 8.1, 10, 11 (including LTSC/LTSB), and Server editions from 2012 to 2025
• macOS: macOS 10.13 (High Sierra) to 15 (Sonoma)
• Linux/UNIX: Ubuntu 18.04+, CentOS 7/8, Red Hat Enterprise Linux 7/8, SUSE Linux, IBM AIX, Solaris
• Android/iOS: Full support for latest versions, including Android Enterprise and iOS BYOD deployments

Supported Device Types

• Smartphones & Tablets: Android Enterprise Recommended, iOS BYOD and corporate-owned
• Desktops & Laptops: Windows, macOS, Linux
• Rugged Devices: Ivanti Wavelink supports rugged mobile computers, wearables, and task-worker devices in supply chain environments
• IoT Devices: Ivanti Neurons for IIoT integrates environmental sensors, autonomous mobile robots (AMRs), and industrial endpoints
• VR/AR Devices: No direct support mentioned; may be managed as Android-based endpoints if applicable

Specialized Support

• Legacy Windows: Extensive support matrix for Windows 10 builds from 1507 to 22H2 and Windows 11 builds up to 24H2
• Windows Embedded & Industrial: Supports Windows Embedded 8.1 and Windows Storage Server editions

Device Management & Enrollment Capabilities

Effective device onboarding and management are foundational to any UEM strategy. This section compares Hexnode and Ivanti across enrollment methods and core device management features.

Enrollment Methods

Hexnode

Hexnode offers a wide range of enrollment options for both corporate-owned and BYOD scenarios:

Zero-Touch Enrollment

• Apple ADE (DEP): Automated enrollment via Apple Business/School Manager
• Android ZTE: Seamless provisioning for Android Enterprise devices
• Samsung Knox Mobile Enrollment: Persistent enrollment even after factory reset
• Windows Autopilot: Pre-configured Windows device setup

BYOD & Manual Enrollment

• Self-enrollment using AD, Entra ID, Google Workspace, or Okta credentials
• QR Code, Email/SMS, Open Enrollment for Android/iOS/macOS/Windows
• ROM-based Enrollment for deep control over Android devices

Bulk Enrollment

• CSV Import for pre-approved enrollment with policy auto-assignment

Case Study Spotlight: National Design Mart

The Challenge: National Design Mart, a retail company with multiple branches across Ohio, relied heavily on Apple devices for ERP tasks such as accounting, procurement, and supply chain operations. Their IT team faced significant challenges with manual app installations, device configuration, and tracking – leading to lost productivity and inconsistent device setups.

The Solution: Hexnode provided a streamlined solution through:

• Apple Automated Device Enrollment (ADE) for zero-touch provisioning.
• Centralized app deployment and configuration across all devices.
• Real-time device tracking and policy enforcement to maintain consistency and security.

The Result: The IT team drastically reduced manual workload, improved device visibility, and ensured secure, standardized configurations across all locations. Hexnode’s automation and Apple ecosystem support helped National Design Mart save time, boost operational efficiency, and scale securely.

🔗 Read the full success story here

Ivanti

Ivanti supports enterprise-grade enrollment workflows across platforms:

Zero-Touch Enrollment

• Apple DEP via Ivanti Neurons for MDM
• Google Zero-Touch Enrollment for Android Enterprise
• Windows Autopilot for streamlined provisioning

BYOD & Manual Enrollment

• In-app registration via Ivanti Go or Mobile@Work apps
• LDAP/AD-based enrollment with user-level policy assignment

Bulk Enrollment

• SCCM integration, Azure AD, and Group Policy enrollment for Windows

Core Device Management Features

Hexnode

Policy Enforcement

• Unified policy engine across platforms (Android, iOS, Windows, macOS, Linux)
• Conditional access, compliance automation, and granular restrictions

Application Management

• Apple VPP and Managed Google Play integration
• Silent app install/uninstall, app catalogs, custom app stores
• App blacklisting/whitelisting and per-app VPN support

Remote Control & View

• Real-time remote control for Android, Windows, macOS
• Unattended access for rugged Android devices
• Remote file push, messaging, and screen sharing

Device Restrictions

• Kiosk mode (single/multi-app), web kiosk, lockdown for iOS, Android, Windows, tvOS
• Network, app store, camera, and data usage restrictions

Ivanti

Policy Enforcement

• Role-based access, Smart Policies by location/device type
• Device-level and user-level configurations with granular controls

Application Management

• Apple VPP and Managed Google Play support
• Ivanti AppStation and Apps@Work for secure app distribution

Remote Control & View

• HTML5-based remote control for Windows/macOS
• TeamViewer integration for iOS remote sessions
• Session logging, file transfer, chat, and role-based access

Device Restrictions

• Jailbreak/root detection, password enforcement, selective wipe
• App allow/block lists, VPN enforcement, and secure email gateway

Comparing Security Posture & Compliance Features

Security and compliance are critical pillars of any UEM solution. This section compares Hexnode and Ivanti across key security capabilities.

Hexnode

Hexnode emphasizes data-centric security with strong support for privacy, compliance, and endpoint protection:

Encryption

• Supports BitLocker (Windows), FileVault (macOS), and AES-based container encryption for mobile devices.
• TLS and HTTPS protocols for secure device-server communication.

Containerization

• Android Enterprise and iOS Business containers isolate corporate data from personal apps.
• Enforced open-in policies, copy/paste restrictions, and USB/Bluetooth data transfer controls.

Threat Detection & Prevention

• Jailbreak/root detection, geofencing-based compliance, and inactivity monitoring.
• Conditional access for Microsoft apps based on device compliance status.

Remote Actions

• Selective Wipe: Removes only corporate data from BYOD devices.
• Full Wipe: Factory reset for lost/stolen corporate devices across Android, iOS, Windows, macOS, Linux, ChromeOS, and visionOS.
• Lost Mode: Locks device and displays custom message.

Compliance Standards

• SOC 2 Type 2: Independently audited with no exceptions.
• ISO/IEC 27001:2022: Certified by BSI.
• HIPAA: Supports healthcare-grade data protection and access controls.
• GDPR: Offers data handling and encryption policies aligned with EU regulations.
• PCI DSS: Assists in securing payment data environments.

Featured resource

Understanding Unified Endpoint Management (UEM)

This whitepaper provides a strategic overview of UEM, covering key capabilities like device management, security, compliance, and platform integrations.

Download White paper

Ivanti

Ivanti delivers enterprise-grade security with deep integration across IT operations, threat management, and compliance frameworks:

Encryption

• Device-level encryption for removable media, CD/DVDs, and HDDs using Encrypt Medium Utility.
• TLS/SSL for secure communications and zero trust access enforcement.

Containerization

• Android Enterprise work profiles and iOS managed app containers.
• Least-privilege access and User & Entity Behavior Analytics (UEBA) for anomaly detection.

Threat Detection & Prevention

• Ivanti Neurons for Risk-Based Vulnerability Management: Detects and remediates threats in real-time.
• Patch and Compliance tool for CVE scanning, remediation, and alerting.

Remote Actions

• Full Wipe: Factory reset across Android, iOS, macOS, ChromeOS, and Windows.
• Selective Wipe: Available for BYOD scenarios via Ivanti Mobile@Work.
• Notification and PIN-based wipe confirmation for iOS/macOS.

Compliance Standards

• SOC 2: Adheres to AICPA Trust Services Criteria.
• ISO/IEC 27001: Certified for ISMS implementation.
• FedRAMP: Authorized for U.S. federal cloud deployments.
• HIPAA & GDPR: Supported through encryption, access control, and audit logging.

Ecosystem & Integration Capabilities

Integration flexibility is a key factor for IT teams managing complex environments. This section compares Hexnode and Ivanti across API availability, identity provider support, and native integrations with ITSM platforms and enterprise software.

Hexnode

Hexnode emphasizes open architecture and modular integrations, making it suitable for SMBs and mid-market enterprises with diverse IT stacks.

API Availability

• Offers a RESTful JSON API over HTTPS with authenticated access.
• Supports automation for device scans, location tracking, policy updates, and app management.
• API rate limits: 10 calls/day per device (can be extended via support).

Identity Provider Support

• Azure AD (Microsoft Entra ID): Enables conditional access, user sync, and policy mapping.
• Okta: Supports SSO, MFA, user provisioning, and password sync.
• Google Workspace: Directory sync and app management integration.

ITSM & Enterprise Software Integrations

• Freshservice: Syncs Hexnode-managed assets with Freshservice portal; allows device actions from within Freshservice.
• Zendesk: Creates support tickets linked to device data; enables device management from Zendesk console.
• Check Point Harmony Mobile: Threat intelligence integration for mobile devices.
• ServiceNow: Integration in development, expected to support ticketing and device visibility across platforms.

Ivanti

Ivanti offers deep enterprise integrations, especially for large organizations using ITSM, security, and automation platforms.

API Availability

• Extensive REST APIs across Ivanti Neurons modules: MDM, ITSM, Patch, Zero Trust, and Endpoint Manager.
• Supports automation of business objects, ticketing, patching, and device actions.
• APIs include metadata, quick actions, attachments, and relationship mapping.

Identity Provider Support

• Azure AD (Microsoft Entra ID): Used for device registration, portal access, and user sync.
• Okta: Supports SAML and OIDC authentication, auto-provisioning, and granular access control.
• Ping Identity, OneLogin, ADFS: Verified compatibility with Ivanti Neurons for MDM.
• LDAP and on-prem AD support via connector setup.

ITSM & Enterprise Software Integrations

• ServiceNow: Native connector for syncing users, devices, and incidents; supports ticket creation and status updates from Ivanti Neurons.
• Ivanti Neurons for ITSM: Built-in ITSM platform with automation, workflow orchestration, and AI-powered service management.
• Xtraction: Reporting and dashboard tool with support for Okta and Azure AD authentication.

Pricing Models and Total Cost of Ownership (TCO)

Pricing transparency and licensing flexibility are crucial for IT decision-makers evaluating UEM platforms. This section compares Hexnode and Ivanti based on their pricing models, licensing structures, available tiers, and trial options.

Hexnode

Hexnode offers per-device pricing with clear tiered plans designed for SMBs and mid-market enterprises.

Pricing Model

Charged per device, not per user.
Minimum subscription: 15 devices.
Billed monthly or annually (10% discount for annual billing).
All plans include 14-day free trial with full access to Ultra features.

Ivanti Pricing

Ivanti offers three solution packages under its Secure UEM umbrella. Pricing is quote-based and tailored to enterprise deployments.

• Free Trial: Evaluation licenses typically available for 45 days.
• Licensing Model: Per-user, per-device, or site-wide; includes Ivanti Neurons modules.

Analyzing Customer Support & Resources

Strong customer support and accessible resources are essential for IT teams managing complex endpoint environments. This section compares Hexnode and Ivanti across support channels, documentation quality, and community engagement.

Hexnode

Hexnode provides multi-channel support and a rich self-service ecosystem tailored for SMBs and mid-market enterprises.

Customer Support Options

• Channels: Phone, email, live chat, and ticketing system.
• Availability: 24×5 support across global regions.
• Premium Support: Not explicitly tiered; all plans include access to core support channels.
• Callback & Demo Scheduling: Available via support portal.

Documentation & Knowledge Base

• Hexnode Help Center: Extensive library of quick-start guides, how-to articles, and best practices for all supported platforms.
• Hexnode Academy: Structured training videos and certification programs for admins and partners.
• Video Guides & Webinars: Covers device management, kiosk setup, app deployment, and more.

Ivanti

Ivanti offers enterprise-grade support tiers and a robust resource ecosystem for large organizations.

Customer Support Options

• Channels: Phone, email, support portal, and callback requests.
• Availability: Business hours support globally; 24×7 support available for Severity 1 issues under eligible plans.

Support Tiers:

• Standard Support, Premium Support, Enterprise Support
• Success Squad: Includes dedicated Technical Relationship Managers (TRMs).

Documentation & Knowledge Base

• Ivanti Customer Center: Centralized portal for product documentation, release notes, and training.
• Advantage Learning: On-demand training platform for product mastery.
• Knowledge Base: Searchable articles with ratings, feedback, and incident tracking.

Community Forums

• Ivanti Community: Includes product-specific forums, MVP contributors, and ideation boards.

Frequently asked questions

Does Hexnode or Ivanti support both corporate-owned and BYOD devices?

Yes. Both platforms support corporate-owned and BYOD scenarios. Hexnode offers flexible self-enrollment and selective wipe for BYOD, while Ivanti provides secure containerization and policy enforcement tailored for personal devices.

Which platform offers better support for rugged and IoT devices?

Ivanti has deeper support for rugged and industrial devices through its Wavelink and Neurons for IIoT modules. Hexnode also supports rugged Android devices via OEMConfig and zero-touch enrollment, but Ivanti is more suited for supply chain and field operations.

Is there a difference in pricing transparency between Hexnode and Ivanti?

Yes. Hexnode provides publicly listed per-device pricing with tiered plans. Ivanti uses a quote-based model with flexible licensing (per-user, per-device, site-wide), which may require contacting sales or a reseller.

Which platform is better for remote support and troubleshooting?

Ivanti offers advanced remote control features including HTML5-based sessions, TeamViewer integration, and session logging. Hexnode supports remote control for Android, Windows, and macOS, including unattended access for rugged devices.

Is there a free trial available for Hexnode or Ivanti?

Hexnode offers a 14-day free trial with full access to its Ultra plan. Ivanti provides 45-day evaluation licenses for most modules, typically available through sales engagement.

Conclusion

Both Hexnode and Ivanti deliver powerful UEM capabilities, but their strengths align with different operational needs and organizational scales.

Who is it for?

Choose Hexnode if you:

• Manage a diverse mix of devices across mobile, desktop, and emerging platforms like visionOS and ChromeOS.
• Need transparent, per-device pricing with flexible deployment options.
• Prefer a clean, intuitive interface and responsive support for SMBs and mid-market teams.
• Require strong kiosk mode, unattended remote access, and lightweight integrations with identity and ITSM tools.

Choose Ivanti if your focus is:

• Managing large-scale enterprise environments with complex infrastructure and regulatory requirements.
• Integrating UEM with ITSM, vulnerability management, and automation platforms.
• Enforcing zero trust security, patch orchestration, and advanced compliance workflows.
• Leveraging premium support tiers, dedicated technical managers, and FedRAMP-authorized deployments.

Every organization’s endpoint landscape is unique. Before committing, evaluate your current challenges, growth plans, and integration needs. Both Hexnode and Ivanti offer free trials and demos – take advantage of them to explore firsthand how each platform aligns with your IT strategy.