UEM Migration Handbook
A practical guide designed to help IT teams successfully migrate from Citrix Endpoint Management to a modern UEM solution.
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ManageEngine Mobile Device Manager Plus enables IT teams to manage smartphones, tablets, laptops, desktops, TVs, and rugged devices running Android, Android TV, iOS/iPadOS, Windows, macOS, ChromeOS, and tvOS from a centralized console.
Organizations may evaluate Hexnode as a ManageEngine alternative when requirements include managing Linux, Fire OS, or visionOS endpoints or configuring kiosks across Windows, macOS, Android, iOS/iPadOS, tvOS, ChromeOS, and Linux.
In this guide, we compare Hexnode and ManageEngine across key areas. The goal is to help IT decision-makers identify which platform better aligns with their organization’s device management strategy.
Organizations often reassess their endpoint management platform as their device fleet, security requirements, and IT workflows evolve. ManageEngine supports device management, kiosk configurations, security policies, integrations, and REST APIs, but some organizations may compare alternatives when they need additional platform coverage or different approaches to automation and endpoint administration.
A quick snapshot to help IT teams evaluate which solution better fits their endpoint management needs.
| Decision Factor | Hexnode UEM | ManageEngine |
|---|---|---|
| Platform Support | Supports Android, Android TV, Fire OS, iOS/iPadOS, Windows, macOS, Linux, ChromeOS, tvOS, and visionOS. | Supports Android, Android TV, iOS/iPadOS, Windows, macOS, ChromeOS, and tvOS. |
| Dedicated & Kiosk Devices | Single-app, multi-app, web-app, and digital-signage kiosk options for Android, iOS/iPadOS, Windows, tvOS, ChromeOS, macOS, and Linux. | Single-app and multi-app kiosk capabilities for Android and additional kiosk options for iOS/iPadOS, Windows, macOS, ChromeOS, and Apple TV. |
| Device Enrollment | Apple Automated Device Enrollment, Android Zero-Touch Enrollment, Samsung Knox Mobile Enrollment, Windows Autopilot, QR-code enrollment, enrollment invitations, and self-enrollment. | Apple Automated Device Enrollment, Android Zero-Touch Enrollment, Samsung Knox Mobile Enrollment, Windows Autopilot, QR-code enrollment, email or SMS invitations, and self-enrollment. |
| Policy Management | Device- and user-based policy assignment, dynamic device groups, and scheduled or event-driven automations for policies and remote actions. | Configuration profiles, user-specific policies, dynamic device groups, and automated assignment of policies, apps, and profiles. |
| Advanced Capabilities | Windows and macOS Lost Mode, geofencing, scheduled and event-driven automations, Windows/macOS/Linux scripting, and Hexnode Genie capabilities. | Lost Mode, geofencing, conditional access, dynamic device groups, automated OS updates, Windows Autopilot, and REST APIs, with feature availability defined by edition. |
| Application Management | Store, VPP, Managed Google Play, web, and enterprise app management for iOS/iPadOS, Android, Windows, macOS, tvOS, ChromeOS, visionOS, and Linux. | App management with Apple VPP and Managed Google Play support |
| Remote Troubleshooting | Remote-view and remote-control capabilities for Android, Windows, macOS, ChromeOS, and Linux, with remote viewing available for iOS/iPadOS. | Remote viewing for Android and iOS/iPadOS devices, with remote control available for eligible fully managed Android devices. |
| Security & Compliance | Microsoft Entra Conditional Access for Android, iOS/iPadOS, and supported macOS devices, along with encryption and device-compliance policies. | Conditional access, encryption enforcement, compliance policies, geofencing, containerization, device tracking, and remote lock or wipe, with availability specified by edition. |
| Deployment Model | Cloud-hosted UEM platform with subscription plans licensed per managed device. | Available as both cloud and on-premises deployment |
| Integrations & APIs | REST APIs and integrations with Microsoft Entra ID, Okta, Google Workspace, Active Directory, ServiceNow, Freshservice, Zendesk, Vanta, Drata, and Check Point Harmony Mobile. | REST APIs and integrations with Okta, Microsoft Entra ID, Google Workspace, Active Directory, ServiceDesk Plus, Jira Service Management, Zendesk, ServiceNow, and other IT tools. |
| Pricing Model | Per-device Pro, Enterprise, Ultimate, and Ultra subscription plans, with monthly and annual billing options. | Device-based licensing for cloud and on-premises deployments, with a free edition for up to 25 devices. |
| Customer Support | Multi-channel support including phone, email, and chat | Support through ManageEngine support channels and documentation |
Want to explore the details behind this comparison? Expand the section below for a comprehensive breakdown of platform support, enrollment capabilities, security architecture, integrations, and pricing.
Hexnode is designed as a multi-platform UEM solution, enabling organizations to manage a wide range of device types and operating systems from a centralized console. Supported platforms include:
This platform coverage allows IT teams to manage all from the same console.
ManageEngine also supports enterprise operating systems and provides centralized management for mobile and desktop endpoints. Supported platforms include:
Hexnode offers a wide range of automated and user-driven enrollment methods designed to simplify large-scale device deployment. Common enrollment methods supported by Hexnode include:
These features help organizations manage both corporate-owned devices and BYOD environments from a centralized console.
ManageEngine also supports multiple enrollment techniques designed for enterprise device deployment. Supported enrollment methods include:
Once devices are enrolled, administrators can manage them through features such as:
ManageEngine’s enrollment options support a variety of deployment scenarios, including employee-owned devices, corporate devices, and frontline deployments.
Hexnode focuses on policy-driven endpoint security with features designed to help organizations enforce compliance and protect corporate data across managed devices. Key security capabilities include:
These capabilities allow administrators to implement layered security controls across mobile and desktop devices while maintaining centralized visibility and compliance monitoring.
ManageEngine provides encryption enforcement, passcode and biometric policies, app and data containerization, compliance enforcement, conditional access, geofencing, device tracking, and remote security actions.
These features enable administrators to maintain centralized control over device security policies while protecting sensitive enterprise data across managed endpoints.
Hexnode provides integration capabilities through REST-based APIs and built-in integrations that allow organizations to extend device management workflows and connect the platform with other enterprise systems. Key integration capabilities include:
ManageEngine Mobile Device Manager Plus provides REST APIs and integrations with identity directories, IT service-management systems, analytics tools, security products, and other ManageEngine and Zoho services. Key integration capabilities include:
Organizations using ServiceDesk Plus can connect it with Mobile Device Manager Plus to access device information and perform supported app, profile, location, and device-management tasks from the service-desk console.
Hexnode uses a per-device subscription model, allowing organizations to scale pricing based on the number of devices being managed. The platform offers four subscription tiers that build on each other with additional capabilities:
Each plan adds progressively advanced features such as desktop device management, automation, scripting, and advanced security controls. Hexnode also provides a 14-day free trial with full feature access, allowing organizations to evaluate the platform before committing to a subscription. Hexnode licenses its plans per managed device, making device count the primary licensing metric for shared, kiosk, frontline, and individually assigned endpoints.
ManageEngine also follows a device-based licensing model, where organizations pay based on the number of devices being managed. The platform is available in both cloud and on-premises deployment options, giving organizations flexibility depending on their infrastructure requirements. The platform also offers:
ManageEngine provides multiple editions with different feature sets, allowing organizations to choose a plan that aligns with their device management needs and IT environment.
Hexnode provides multi-channel customer support designed to help administrators quickly resolve issues and optimize device management deployments. Support is available through:
Hexnode’s online Help Center includes product guides covering enrollment, policies, applications, platform management, integrations, remote actions, and troubleshooting. In addition, administrators can access educational resources such as product documentation, platform guides, and training materials through Hexnode’s resource library and knowledge base.
ManageEngine provides phone and email support, a support-request portal, product documentation, knowledge-base articles, FAQs, training resources, and community forums. Available support options include:
The ManageEngine documentation portal provides product documentation, configuration instructions, how-to guides, FAQs, and training resources for deploying and managing devices.

Organizations using ServiceDesk Plus or other ManageEngine products can connect Mobile Device Manager Plus with those tools, while documented third-party integrations include Jira Service Management, Zendesk, Okta, and REST APIs.
For organizations prioritizing Linux, Fire OS, or visionOS management, cross-platform kiosk configurations, Windows and macOS Lost Mode, custom scripting, or event-driven automation, Hexnode provides specific capabilities to evaluate.
The best way to evaluate the differences is through hands-on testing and exploring how each platform fits your operational needs.
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