Workativ

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Workativ AI is a no-code AI Agent platform for SMBs, startups, and enterprises to create AI Agents for employee IT, HR and workplace Support. Create intelligent agents and extend automation across your entire tech stack effortlessly. By connecting with knowledge bases like SharePoint, Google Drive, and Notion, your AI can instantly resolve employee queries, automate tasks, and streamline employee support. Simultaneously, deep integrations with tools like Okta, Azure AD, Office 365, ServiceNow, Jira, Workday, Salesforce, Zendesk and 100+ other apps allow Workativ to orchestrate complex actions and reduce manual workload, such as password resets, ticket creation, and onboarding.

For comprehensive mobile fleet management, integrate with Hexnode UEM to trigger automated workflows for device lifecycle events, such as associating policies, managing user groups, and broadcasting messages directly from your support chat. Deliver instant, intelligent self-service by deploying these agents where your teams already work – across Slack, Microsoft Teams, and the Web.

Workativ enables faster resolution with a unified live-chat view, workflow analytics, and customizable AI security and guardrails. Offering support in 95+ languages, Workativ AI personalizes responses, escalates to humans when needed, and ensures enterprise-grade security by being ISO 27001, SOC 2, HIPAA, and GDPR compliant. Sign up and automate employee support with Workativ AI.

AI Agent Builder – Train & Launch Fast: Create AI agents using your knowledge base, documents, or integrated apps. Add instructions, define workflows, set persona, and test conversational flows effortlessly.
Automate IT & HR Tasks with Integrations: Connect to Okta, Azure AD, Office 365, ServiceNow, Jira Service Management, Workday, Oracle HCM, SAP, Freshservice, Zendesk, Salesforce, BambooHr and 100+ apps. Automate password resets, access requests, license assignment, onboarding/ offboarding, PTO, FAQs, leave balance, salary enquiries, ticketing, benefits enquiries, and more.
Multi-Channel Deployment: Deploy AI agents across Slack, Microsoft Teams, Web, SharePoint or your intranet for seamless, always-on support.
95+ Language Support: Deliver consistent, multilingual support for global teams and improve response accuracy at scale.
Live Chat Escalation & Unified Shared Inbox: Route complex queries to IT/ HR teams in a shared inbox. Collaborate in real-time and manage conversations from all channels in one place.
Workflow & AI Analytics: Track usage, task success rates, AI sentiment, and automation ROI with actionable analytics to improve support quality and efficiency.
AI Security & Guardrails: Keep every interaction safe, compliant with security and guardrails such as PII information redaction and blocking, prompt injection protection, secrets and tokens masking, profanity filter and more.
Enterprise-Grade Security: SOC 2, ISO, RBAC, MFA and GDPR compliant with SSO, data governance controls, and secure integrations.

Workativ’s mission is to help companies reduce manual workloads, cut down support-ticket volume, and improve employee experience by giving employees a self-service, AI Agents.

Because it’s a no-code AI Agent platform, the barrier for adoption is lower (less engineering effort required), which makes it attractive especially for small/ medium enterprises or companies looking to scale support without hiring large IT/ HR teams.

Workativ builds and provides a AI Agent platform for companies of all sizes, primarily aimed at:

Automating employee support (IT + HR) via AI Agents
Enabling organizations to set up “self-service” workflows (e.g. account unlocks, access requests, onboarding tasks, help-desk ticketing automation, PTO, benefits enquires etc) that run without manual intervention
Integrating with existing enterprise systems (ticketing tools, identity management, HRMS, collaboration apps, etc.) so that automated assistants can complete real work tasks inside the company’s IT/ HR environment.