Good morning!
I am trying to setup a vpn connection on my ios device. But even after successful policy association, the vpn connection is not setup on the device. The device in use is iphone 8. Any suggestions to troubleshoot the problem.
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Replies (7)
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Participant
3 years ago
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What type of vpn configurations are you using.
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Participant
3 years ago
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Trying to deploy Perimeter 81 VPN with connection type as Always on for supervised ios devices using the vpn policy.
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Hexnode Expert
3 years ago
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Hey @da,
Welcome to the Hexnode community.
Before configuring a Perimeter 81 VPN on an iOS device, the Perimeter 81 application must be installed on the device. Deploy the app to iOS devices using the Install action or associating a Mandatory app policy.
Hope that helps. Feel free to contact us for more queries.
Cheers!
Johan Blake
Hexnode UEM
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Participant
3 years ago
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I installed the perimeter app and associated the policy to the device. Still, the vpn connection is not configured on the device.
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Hexnode Expert
3 years ago
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Hey @da. This could be caused due to the incorrect values provided in the VPN policy. Please get in contact with Perimeter to check the values you have specified when deploying the VPN configuration.
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Participant
3 years ago
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What is the difference between remote identifier and local identifier. Or are they the same.
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Participant
3 years ago
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Remote identifier is the server address and the local id is the vpn username the organization has given you.
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