Vpn not setup on remote device

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Good morning!

I am trying to setup a vpn connection on my ios device. But even after successful policy association, the vpn connection is not setup on the device. The device in use is iphone 8. Any suggestions to troubleshoot the problem.

All Replies

  • Hexnode

    Johan Blake

    Moderator

    Hey @da,
    Welcome to the Hexnode community.

    Before configuring a Perimeter 81 VPN on an iOS device, the Perimeter 81 application must be installed on the device. Deploy the app to iOS devices using the Install action or associating a Mandatory app policy.

    Hope that helps. Feel free to contact us for more queries.
    Cheers!
    Johan Blake
    Hexnode UEM

  • Hexnode

    Johan Blake

    Moderator

    Hey @da. This could be caused due to the incorrect values provided in the VPN policy. Please get in contact with Perimeter to check the values you have specified when deploying the VPN configuration.