[Kipp Participant 10 February 2022 Kipp Participant]

I know that feeling @gable-lapis, updates are tiring, apple churns out these updates and we have to ensure if its stable enough to be deployed for all. Have you tried running the script from the terminal?? What was the command again

[gable lapis Participant 10 February 2022 gable lapis Participant]

Hi @Kipp, thank you so much, someone understands, I ran the command “ softwareupdate –ia --restart“. Running from the terminal asks for admin password, usually running from the portal does not require a password.

[ingrid-D Participant 10 February 2022 ingrid-D Participant]

Hi @gable-lapis, This is expected, --restart requires root privilege, but you wouldn’t have to give the password from the portal.

[gable lapis Participant 10 February 2022 gable lapis Participant]

Yea that makes sense, but I entered the password but it asked again before downloading the 12.2 update.

[Kipp Participant 10 February 2022 Kipp Participant]

Wait! Are you using an intel mac or an m1 mac?? My intel device works fine without asking for any credentials, it reboots and all updates are installed without any issues.

[gable lapis Participant 10 February 2022 gable lapis Participant]

Its an m1 macbook pro 16gb. Did I miss something?

[Ethan Miller Hexnode 10 February 2022 Ethan Miller Moderator]

Hi there,

Thank you for connecting with us on Hexnode Connect!

From your conversation, you might have guessed that this would be an exception for M1 devices. M1 devices require admin credentials to initiate installation action. We suggest using the fetch installer command to fetch the specific OS version of your requirement and initiate installation by passing admin credentials to your device through the script. Use the command:

fetch full installer

softwareupdate --fetch-full-installer --full-installer-version 12.2

1	softwareupdate --fetch-full-installer --full-installer-version 12.2

Once the installer is fetched, use the command:

install with no onteraction

echo <Password> |'/Applications/Install macOS Monterey.app/Contents/Resources/startosinstall' --agreetolicense --nointeraction --forcequitapps --user <adminuser> –stdinpass

1	echo <Password> |'/Applications/Install macOS Monterey.app/Contents/Resources/startosinstall' --agreetolicense --nointeraction --forcequitapps --user <adminuser> –stdinpass

Pass the device admin credentials to the device by replacing <Password> and <adminuser> to execute the upgrade action without any user interaction.
Hexnode facilitates this without any user interaction using custom scripts. Please note that the script may be in the “Initiated” state for a while. Major updates are large in size and may take a while to download. Ensure your device is plugged in and has sufficient space to download updates. Feel free to reach out to us for any queries.

Regards,

Ethan Miller
Hexnode UEM

[gable lapis Participant 10 February 2022 gable lapis Participant]

Thanks for the update, @ethan-miller. Works like a charm! You saved me from a lot of trouble…