[Chris Hexnode 16 November 2022 Chris Moderator]

Thanks for reaching out in Hexnode Connect, Aaron.

Sorry to hear about the issue you’re facing. That is not how the Time Limits feature for macOS should work.

Please specify the OS version of your Mac so that we can look into this matter. Also, have you tried deploying the policy to a different Mac to see if that works?

Chris Wheeler
Hexnode UEM

[Aaron Participant 18 November 2022 Aaron Participant]

The device runs macOS Monterey 12.3.1. Only tested the policy in this particular device.

[Becca Participant 19 November 2022 Becca Participant]

Had the exact same issue happen to us! From what we inferred, the issue is with the Mac version. Didn’t work on Monterey devices but worked as expected on devices running Mojave. Not sure if Apple removed support for older versions or it is an MDM issue.

[Chris Hexnode 22 November 2022 Chris Moderator]

Hey, Aaron. On testing from our end, it seems like the Time Limits feature works perfectly fine on Mojave and not working as expected on devices running Big Sur and Monterey. We can confirm this is not an issue associated with Hexnode UEM. However, we’ll keep looking into this and keep you posted on any updates.

Cheers!
Chris Wheeler
Hexnode UEM