Sync Android devices with Hexnode MDM

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When I open the hexnode app on the android device, I see a sync icon at the top left. On clicking this icon, the pending actions gets synced with Hexnode. Where in the portal is the setting to configure this automatically?

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    Grace Baker

    Moderator

    Grace Baker

    Moderator

    Hey, Thanks for reaching out to us.

    You can automatically sync your device with MDM server from the Hexnode portal:

    • Navigate to Admin-> General Settings-> Periodic Sync (Android).
    • Click on the drop-down list next to Periodic sync behavior.
    • You will have the following options to choose from:
      Background sync: On choosing Background sync, the devices may not sync with the Hexnode server if the battery saver or data saver mode is turned on. This might obstruct the successful association of policies and actions.
      Foreground sync: On choosing the Foreground sync, there will be no trouble in the association of policies and actions. The devices will be synced with the Hexnode server even if the device is in battery saver or data saver mode. Please note that this might lead to high battery consumption and a non- dismissible notification on the device.
    • Click Save.

    Please check out our help doc on syncing devices automatically for more info.

    Cheers!
    Grace Baker
    Hexnode MDM

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    Harper

    Participant

    Harper

    Participant

    Above post says the method to sync android devices with Hexnode automatically, how can this be done manually?

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    Thomas Specter

    Moderator

    Thomas Specter

    Moderator

    Hi Harper,

    Thank you for reaching out to us.

    This can be done by manually initiating a scan action in an ad hoc manner, this shall immediately attempt connection with the device, and perform the device scans.
    Manual sync

    Cheers!

    Thomas Specter
    Hexnode MDM