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Remote View not workingSolved

Participant
Discussion
10 months ago

Hello.

I’m Ivan Meneses.

Currently the remote control of my devices does not work, I cannot connect.

What is this about?

Previously it worked normally. Now it only shows these messages.

“permission grant failed. an error occurred while greeting permission”
“permission grant interrupted”

Could you help me solve it?

Greetings

Replies (1)

Marked SolutionPending Review
Hexnode Expert
10 months ago
Marked SolutionPending Review

Hello @ivan-ricardo-meneses-monge!

I believe our support team has contacted you and is working on resolving the issue. Do let us know in case of any further queries.

Best regards,
Chloe Edison
Hexnode UEM