Remote Control for Windows devices

expand collapsive

Hexnode UEM’s Remote View feature for Windows devices has been instrumental in diagnosing technical glitches and device malfunctioning remotely and instantaneously.

But we did not intend to stop there.

We’ve been working tirelessly to give you the complete remote experience, and it’s finally here, our newest rollout – Remote Control for Windows devices.

Now, admins can not just diagnose issues remotely but also act on them in real-time and troubleshoot the device from any part of the world. Admins will gain control over the target device once the user accepts the request sent from the Hexnode UEM console to grant remote control.

request permission to grant remote control

grant permission to remote control

This feature is supported on the Ultimate and Ultra subscription plans of Windows 10 and Windows 11 PCs.

Follow the detailed steps in our document on Remote View and Remote Control for Windows
for a seamless remote control session.

Happy troubleshooting!

Chloe Edison
Hexnode UEM

All Replies

Be first to reply this topic