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Please help on how to configure APNs certificate to enroll iOS Devices?

Unified Endpoint Management Community Forums General Please help on how to configure APNs certificate to enroll iOS Devices?

  • This topic has 3 replies, 4 voices, and was last updated 5 months, 3 weeks ago by Grace Baker. This post has been viewed 528 times
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  • #907 Score: 0
    Tim

    Please help how to configure APNs certificate to enroll iOS Devices?

    #912 Score: 0
    Hexnode Support
    Hexnode MDM
    2 pts

    Hi Tim,

    Take a look at this help article to know about configuring APN certificates to enroll iOS devices.

    https://www.hexnode.com/mobile-device-management/help/apns-settings/

    You might also want to take a look at the steps to renew APN certificates.

    Thanks and regards
    Hexnode Support Team
    +1-866-498-9407 (US Toll Free)
    +44-(800)-3689920(UK Toll Free)
    +61-1800165939 (Australia Toll Free)
    +1-510-545-9700 (Intl)
    Hexnode | Mitsogo Inc.

    #4248 Score: 0
    Stetson Smith

    What if the APNs certificate is expired? How can we renew that?

    #4287 Score: 0
    Grace Baker
    Moderator
    1 pt

    Hey, Thanks for reaching out to us.

    If the APNs certificate expires, you won’t be able to manage the devices until you renew it.
    You should use the same Apple ID to renew the certificate that was used to create the certificate for the first time. You’ll need to re-enroll the devices if you use a new Apple ID.

    To renew the certificate, you will have to download the Certificate Signing Request from the Hexnode portal. This CSR is then uploaded to the Apple Push Certificates Portal and then the APNs certificate will be generated automatically and downloaded to your computer. This certificate then should be uploaded to the Hexnode portal.

    Please use the link for a detailed explanation of how to renew the APNs certificate.

    Hope this helps.

    Cheers!
    Grace Baker
    Hexnode MDM

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