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Notifications on the Hexnode messenger

Unified Endpoint Management Community Forums General Notifications on the Hexnode messenger

  • This topic has 3 replies, 4 voices, and was last updated 2 months, 3 weeks ago by Grace Baker. This post has been viewed 460 times
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  • #1959 Score: 0
    Alisha Clinton

    Hey, I was wondering if there was a way of getting notifications on the Hexnode messenger?

    #1961 Score: 0
    Hexnode Support
    Hexnode MDM
    2 pts

    Hey Alisha! You will get notifications on your device, it just behaves differently in Android and iOS devices. If the device is an Android device, you will

    get a popup on your phone with the message which can be viewed instantly and can be viewed for later. The message will be stored in the hexnode app in the messages tab.

    Screenshot_20180614-112147_2

    If the device used is an iOS device, the notification would be viewed as a regular app notification on the device but once viewed there is no way to read it again nor the message will be displayed in the app.

    Thanks and regards
    Hexnode Support Team
    +1-866-498-9407 (US Toll-Free)
    +44-(800)-3689920(UK Toll-Free)
    +61-1800165939 (Australia Toll-Free)
    +1-510-545-9700 (Intl)
    Hexnode | Mitsogo Inc.

    • This reply was modified 1 year, 11 months ago by Hexnode Support.
    • This reply was modified 1 year, 11 months ago by Hexnode Support.
    • This reply was modified 1 year, 11 months ago by Hexnode Support.
    • This reply was modified 1 year, 11 months ago by Hexnode Support.
    #5726 Score: 0
    Orla Moriss

    Okay great! So for windows?

    #5735 Score: 0
    Grace Baker
    Moderator
    1 pt

    Hey, Thanks for reaching out to us.

    In the case of Windows devices, the Hexnode app will get automatically installed on the device, on being enrolled into the MDM. Open the Hexnode MDM app and allow Hexnode to show notifications, for the messages broadcasted by the admin to be shown on the device.
    On Windows 10 PC, messages are shown in the notification area. Please use the below screenshots for reference:

    windows not

    Cheers!
    Grace Baker
    Hexnode MDM

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