Not able to update OS on Macs

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Hey, I’ve been trying to execute an OS update on my Mac device, but to no effect. Can somebody help me out please?

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  • Hello!

    The OS update action is supported on all supervised devices, regardless of whether they are DEP enrolled or not. Please verify whether your device is supervised. If it is, and you’re still not able to update the OS, kindly inform us about any error messages displayed. We’ll try and find a solution.

    Best regards,
    Chloe Edison
    Hexnode UEM