[Gretchen Participant 22 January 2023 Gretchen Participant]

Hey, I faced the same issue. To get it to work all I had to do was select the required web app from the Web app section in the Managed Google Apps window. After selecting the app, I added it to a policy that chose the Mandatory Apps, and then it worked. Try this out and see if this works.

[Bethzy Participant 23 January 2023 Bethzy Participant]

Are you sure you’re actually adding your app to the app collection. It won’t come there if you won’t add it y’know.

[Harmon Hexnode 24 January 2023 Harmon Moderator]

Hey @William, Thank you for reaching out to us! I think I understand what must’ve gone wrong for you. After creating the web app, you must publish it. To do so, click on the web app you created from Apps > +Add Apps > Managed Google Apps > Web Apps. Scroll down and click on the ‘Select’ button. Publishing the web app adds it to your app repository, you can distribute it to your devices from here on. To add it to the list of mandatory apps, create a new policy or edit an existing policy and add the web app.

Hope your query was addressed and solved, have a nice day!

Cheers!
Harmon Wells
Hexnode UEM

• This reply was modified 1 year, 3 months ago by  Harmon.
• This reply was modified 1 year, 3 months ago by  Harmon.
• This reply was modified 1 year, 3 months ago by  Harmon.
• This reply was modified 1 year, 3 months ago by  Harmon.
• This reply was modified 1 year, 3 months ago by  Harmon.
• This reply was modified 1 year, 3 months ago by  Harmon.