[Frank Member 10 July 2018 Frank Member]

Is there any possibility that you can connect the device back to the Wifi network? Are you able to pull down the notification panel?

[Matt Participant 10 July 2018 Matt Participant]

yes, I can pull down the notification panel it will not allow me into Settings

[Frank Member 10 July 2018 Frank Member]

Do you see the WiFi icon in the notification tray?

[Matt Participant 10 July 2018 Matt Participant]

Yes, it says Security Policy prevents the use of wifi

[Frank Member 10 July 2018 Frank Member]

Is there any network to which your device will auto-join on turning on the WiFi ?

[Matt Participant 10 July 2018 Matt Participant]

No

[Frank Member 10 July 2018 Frank Member]

Okay. I think you also set a WiFi Profile in it which doesn’t allow the device to connect to any other WiFi network
Do you remember blocking the Safe Mode for that device in the policy?

[Matt Participant 10 July 2018 Matt Participant]

I have deleted the policies

[Frank Member 10 July 2018 Frank Member]

that’s the last option as the Factory reset is also blocked. But do you still have that policy in your dashboard or did you delete it off from the dashboard as well?

[Matt Participant 10 July 2018 Matt Participant]

I deleted it

 

[Frank Member 10 July 2018 Frank Member]

Is there a sim card in the device? Are you able to turn on the Mobile data?

[Matt Participant 10 July 2018 Matt Participant]

Yes.but Security Policy prevents it

[Frank Member 10 July 2018 Frank Member]

I guess you pretty much blocked every possibility to get out of the MDM. You can also try flashing the device with a custom ROM.

Cheers!
Frank Clinton
Hexnode MDM.