Issue with Samsung S7

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Hi, I have accidentally enrolled a Samsung Galaxy S7 device and the device will not allow me to access Settings, Factory Reset or remove the Hexnode has been removed in the Management Tab however I cannot get the device back on wifi.

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  • Participant

    Frank Clinton


    Okay. I think you also set a WiFi Profile in it which doesn’t allow the device to connect to any other WiFi network
    Do you remember blocking the Safe Mode for that device in the policy?