[Chris Hexnode 27 April 2022 Chris Moderator]

Hey there, @liam-scott. Thanks for reaching out in Hexnode Connect.

Unfortunately, we’ve not yet included an option to notify users when their device becomes inactive.

However, if it suits your requirement, you can configure compliance settings from the Admin tab to mark the device as ‘non-compliant’ when it becomes inactive. You could then check the Device out of compliance option from Admin > Notifications > Notify the associated users on, to notify the users via email when the device goes out of compliance due to inactivity. The users would receive an email stating why the device became non-compliant.

I’ll be sure to raise a feature request to our development team on your behalf as that’ll be a useful option to have in the Notifications tab.

Have a great day!
Chris Wheeler
Hexnode UEM