How to send a file from work profile app if it is in personal space?

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hey, we enrolled some devices as profile owner. So now, there’s a work profile with some apps needed for work. Our employees need to attach contents and all via GMail, and it already exist on their phones in personal space. We’re just learning how things work, so could you please explain how we can achieve that?

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  • Here to help, @ricardo!

    Even if the files you need to send are in the personal space, you can attach them to your work profile app. So, in your case, to attach contents from the personal space in the device while composing a mail in the work profile, please follow these steps:

    1.  Tap on the attach icon (paperclip symbol).
    2. Click on Attach file.
    3. Now, select Switch to Personal.
    4. This will take you to the file manager outside the work profile, from where you can select the file you need to send.

    In order to make this work, ensure that you have not disabled the option Copy contents between normal and work profiles under Android’s Advanced Restrictions.

    Hope that helps.

    Gabriel Galbraith
    Hexnode UEM