Granting permission to Hexnode app after installation

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In case of the hxenode app, when it is installed for the first time, there is the accept and continue button when launching the app. Can the access be automatic. Would like to by pass it.

All Replies

  • Hexnode

    Grace Baker


    Hey, Thanks for the reply.

    I’m afraid that you will have to manually grant these permissions after the installing the Hexnode MDM app. This is because the iOS has made it mandatory that the privileges have to be granted physically from the device end. So, the MDM cannot automate this process.

    Grace Baker
    Hexnode MDM

  • Participant

    Jamie Rodrigos


    Might be an issue with ur device. Have not faced this issue till now. Been using Hexnode for quite some time now.  What is exactly happening on ur device when u try to give this permission?

  • Hexnode



    Hello Jamie,

    Thank you for reaching out to us. Check if you can see any apps with Display/Draw over other apps or Device Overlay permission. Try granting the permission to Hexnode app after disabling the permission for all these apps. Since you cannot see the feature itself, it might be because your OEM does not allow the users to grant permission for apps to draw over other apps. The OEMs can decide if the user should be allowed to grant/deny permissions. You cannot enable the Draw over other apps permissions if your OEM does not provide it. Try to reach out to the device manufacturer to know if there is any workaround.

    Deborah Timothy
    Hexnode UEM