[Grace Baker Moderator April 21, 2020 at 8:39 am Grace Baker Moderator Actions Edit Move Split Trash Reply]

Hey, Thanks for reaching out to us.

Could you please specify the device platform?

Cheers!
Grace Baker
Hexnode MDM

[Feng Mian Participant April 21, 2020 at 1:03 pm Feng Mian Participant Actions Edit Move Split Trash Reply]

i have iphones

[Grace Baker Moderator April 21, 2020 at 1:51 pm Grace Baker Moderator Actions Edit Move Split Trash Reply]

Hey, Thanks for the reply.

I’m afraid that you will have to manually grant these permissions after the installing the Hexnode MDM app. This is because the iOS has made it mandatory that the privileges have to be granted physically from the device end. So, the MDM cannot automate this process.

Cheers!
Grace Baker
Hexnode MDM