[grace-baker Hexnode 17 April 2020 grace-baker Moderator]

Hey, Thanks for reaching out to us.

The possible cause of this is that you might have clicked on the option ‘Use Google Mobile Management as your EMM provider’ previously.

Please use the below screenshot for a reference: 

Cheers!
Grace Baker
Hexnode MDM

[Fatema Participant 17 April 2020 Fatema Participant]

How can I solve this now?

[grace-baker Hexnode 17 April 2020 grace-baker Moderator]

Hey, Thanks for the reply.

You will be able to remove the Google Mobile Management:

1. Login to Google Admin Console
2. Navigate to Device Management-> Setup-> Android App Management.
3. Click on the remove, to disable Google Mobile Management as an EMM provider.
4. Enable the option ‘I understand and accept these changes’ and click on DISABLE to remove the Google Mobile Management.

Please check out our troubleshooting doc on G Suite Enrollment for more info.

Cheers!
Grace Baker
Hexnode MDM