[Grace Baker Hexnode November 19, 2019 at 4:22 pm Grace Baker Moderator]

Hi Noah,

Thanks for posting the query.

Kindly navigate to Admin–>General Settings–>File Vault Settings.
You will be able to find a box to enter a password (to protect the certificate).The
HexnodeMDMFileVaultCertificate certificate can be downloaded by entering the password and clicking on the download button adjacent to it.

Please use the link for a reference.

 

Cheers!

Grace Baker

Hexnode MDM

[Garcia Participant August 27, 2021 at 10:00 am Garcia Participant]

Do you provide different filevault certificates for other portals or are they all the same?

[Chris Coleman Hexnode August 27, 2021 at 11:24 am Chris Coleman Moderator]

Hey Garcia,

Thank you for reaching out to us!

All the components of the FileVault certificate are unique for each portal. The only similar element is the certificate name – “HexnodeMDM FileVault Certificate” for the FileVault certificate across all portals.

Hope this clears your query.

Cheers!
Chris Coleman
Hexnode UEM