START A DISCUSSION
Login START A DISCUSSION
back Back

Escrow Recovery Password for Windows BitLocker

expand collapsive

We are back with another exciting update!

With the latest update, you can escrow the BitLocker recovery password to your Hexnode UEM portal.

Why This Matters:

  • Effortless Escrow: Securely store BitLocker recovery passwords, so they are readily available when required
  • Enhanced User Experience: Quickly resolve ‘forgot password’ queries and allow your users to regain access to their encrypted data
  • Minimized Disruption: Reduce operational downtime and enable your organization to maintain peak productivity

The escrowed recovery password will be stored in your Hexnode UEM portal, under Manage > Device Summary > Hardware Info.

And what’s more, with the Force BitLocker Encryption action, you can seamlessly encrypt your devices even without any user interaction. And of course, the action is set to automatically comply with the associated encryption policy on your device.

Happy testing,
Audrey Black
Hexnode UEM

29 September 2023

All Replies

  • Participant

    11 October 2023

    Clyde

    Participant

    Can we have detailed instructions on using this please?

    I’m not seeing keys displayed for any BitLocker enabled machines, and if it’s a setting we have to enable via policy it’s not in the BitLocker section?

    11 October 2023

  • Hexnode

    11 October 2023

    Audrey

    Moderator

    Hey @clyde, thank you for reaching out to Hexnode Connect.

    In order to escrow the BitLocker recovery password to your UEM portal, you need to check the Escrow recovery password to Hexnode UEM field while configuring the policy.

    configuring BitLocker via policy

    And if you are forcing BitLocker via Actions, make sure to check the Mandate and escrow a recovery password field.

    force BitLocker Encryption via Actions

    We understand that configuring BitLocker can be just a tad bit tricky, so we have prepared an assortment of documents to help you along the way.

    And if you can’t find this option in your portal, it might be that your portal is yet to be updated. We’ll have our technical support team take a look at your portal and reach out to you at the earliest.

    Hope this helps!

    Best Regards,
    Audrey Black
    Hexnode UEM

    11 October 2023

  • Hexnode

    3 November 2023

    Audrey

    Moderator

    Hey @rob-chan ,

    Thank you for reaching out to us and welcome to the Hexnode Community.

    The feature is currently being rolled out to our customers in batches to minimize disruption and ensure a smooth experience. We have raised a ticket to prioritise your case, and your portal will be updated shortly.

    And if you have any other questions, please feel free to ping us here or reach out to our technical support team at support@hexnode.com.

    Best Regards,
    Audrey Black
    Hexnode UEM

    3 November 2023

Not what you're looking for? Try asking the Help Community replies

Not what you're looking for?

Try asking the Help Community replies

Trending Topics

Patches & Updates for Macs

Hexnode extends SCEP support to macOS

Web Clips on macOS devices

New additions to the Restrictions policy for macOS devices

New additions to the Firewall policy

Confirm action

×

This action cannot be reverted

Confirm

Report

Harassment or bullying behavior
Contains mature or sensitive content
Contains misleading or false information
Contains abusive or derogatory content
Contains spam, fake content or potential malware

Block Member?

Please confirm you want to block this member.

You will no longer be able to:

  • See blocked member's posts
  • Mention this member in posts
  • Add this member as a connection

Please note: This action will also remove this member from your connections and send a report to the site admin. Please allow a few minutes for this process to complete.

Report

You have already reported this .