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Deprecating support for lower Android devicesSolved

Hexnode Expert
4 months ago

Hexnode has a strict safety-first policy that prioritizes protecting your devices and data. And to continue ensuring top-notch security for your devices we have implemented a couple of policies that necessitate the withdrawal of support for Android devices with versions less than 5.0.

Rest assured, we will not be making any rash decisions, so you can continue managing your existing devices. However, you will no longer be able to enroll Android devices with versions less than 5.0. And the lower Android devices will be exempted from future app updates, feature releases, and bug fixes.

Although you can continue managing your devices, to ensure the safety of your devices and data, we strongly urge you to upgrade your lower Android devices to a newer OS version as soon as possible.

And if you have any queries or require our assistance, you can reach out to us any time at +1 415 636 7555 or via our chat support. You can also email us at support@hexnode.com.

Catherine George
Hexnode UEM

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