Apple ID for APNs Certificate

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Hello Hexnode! I am setting up the APN for Hexnode to communicate with iOS devices and I was wondering, why is it that the support related to this process specifies “company Apple ID”?

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  • Amy Watson

    Keymaster

    Amy Watson

    Keymaster

    Actions

    Well, it is advised to use the company Apple ID. The one you’ve used to configure APNs should be used when you renew the APNs. If you try to renew it using a new Apple ID, you’d have to re-enroll the devices.
    Apple wouldn’t differentiate between a company’s ID and an individual’s ID, but if you use a personal Apple ID and the employee leaves the organization, or you forget the ID, you’d have to use a new Apple ID and re-enroll your fleet of devices.
    For further information, refer the help document on Creating and Renewing APNs Certificate.

    Cheers!
    Amy Watson
    Hexnode MDM