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Android in safe mode and unable to use

Unified Endpoint Management Community Forums General Android in safe mode and unable to use

  • This topic has 0 replies, 1 voice, and was last updated 1 month, 2 weeks ago by Tony. This post has been viewed 70 times
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    • #7712 Score: 0

      I have several Android (Samsung A30s) around the country that accepted a security update and the dropped to safe mode and unusable.  I reset and reloaded Hexnode and our policys and all seemed to be ok.  Over the last few days the Phones went flat and when put back on charge are locked into safe mode and I can’t get them to recover.  The Hexnode does not work in Safe mode. Unfortunately our policy prevents Factory resets and the phones are basically bricked as I can’t uninstall Hexnode from the phones.  I tried to un-enroll one of the phones but obviously as the phones in Safe Mode, Hexnode wont communicate.  I can’t Factory Reset the phones.  Any one have a clue on bypassing this.

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