Reply To: iPad got locked due to unlock failure

Gabriel GalbraithGabriel Galbraith
1 pt

Hi there, @Ezekiel! Thanks for reaching out!

Yes, you are setting the passcode’s complexity criterion with the passcode policy. If you’ve already set a passcode and if you’re sure you won’t have to associate the passcode policy, you can disable the Modify passcode feature under Policies > iOS > Advanced Restrictions > Allow Security and Privacy Settings. Do note that this feature is supported only on supervised devices running iOS 9 or later.

Hope that resolves your issue.

Gabriel Galbraith
Hexnode UEM