Reply To: “Profile Installation Failed” error while reenrolling DEP device to Hexnode.

Deborah TimothyDeborah Timothy
1 pt

@Daichi Yep. @Arthur is right. You can check if the profile is removable or not in the Hexnode portal.

  • Go to Enroll > Platform-Specific > Apple Business/School Manager > DEP Configuration Profiles.
  • Check the value in the field “Is MDM Removable?” corresponding to the profile that was associated with the device. A “No” indicates that the profile cannot be removed by the end user.

Deborah Timothy
Hexnode UEM