Reply To: Changing the assigned user of a device enrolled in Hexnode

AvatarGrace Baker
2 pts

Hey, Thanks for reaching out to us.

Yes, on changing the owner of a device, the policies associated with the previous owner will be removed from the device. Also, the policies associated with the new user will take effect on the device.

If mandatory apps have been pushed to the device via policy associated with the previous owner, the apps will be removed if the option ‘Remove apps from the device on policy removal’ under iOS > App Management > Mandatory Apps has been enabled in the policy.

Please check out our help doc on assigning the device to a new user for more info.

Grace Baker
Hexnode MDM