Reply To: Block the user from accessing a windows device enrolled in Hexnode

AvatarGrace Baker
2 pts

Hey, Thanks for reaching out to us.

If you are locking the device via Remote actions, the device will be locked in the normal way. The lock screen will appear on the device and the user will be able to login using the login credentials.
However, if you want to remove the data on the device and block the user from using it, you can wipe the device. This will remove all the data in the device and factory reset the device.

To wipe a device:

  1. Navigate to Manage-> Device and select the desired device.
  2. Click on the Actions button and choose the option ‘Wipe Device

Grace Baker
Hexnode MDM