Reply To: deactivate a technician for a specific time

AvatarGrace Baker
2 pts

Hey, Thanks for reaching out to us.

Yes, you can. Please navigate to Admin-> Technicians and Roles. The technicians that have been configured along with their details will be listed. Turn OFF the toggle button at the end of the row along which the details of the desired technician are listed. When you want the technician to be active again, please turn ON the toggle button.

Please use the below screenshot for a reference Screenshot 2020-02-13 at 4.32.19 PM

Grace Baker
Hexnode MDM