Reply To: Unlocking mobile phones using Hexnode MDM

#5351 Score: 0
AvatarGrace Baker
Moderator
2 pts

Hey, Thanks for reaching out to us.

Hexnode can clear the password on iOS and Android devices using the Remote actions. Please navigate to the Manage tab, select the desired device and choose the ‘Clear Password’ option after clicking on the Actions button.
For Android 7.0+ devices, you will have to enroll the device in Android Enterprise with Hexnode for Work app v7.6.9+ and activate the password token in the app once. In the Profile Owner mode, only the Work profile password can be removed.

Kindly use the hep link to know more about the Password clearance using Hexnode.

Cheers!
Grace Baker
Hexnode MDM