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For our organization we wanted to use Hexnode to manage phones that essentially act as single-app devices which we sell to our customers. Each Policy would represent a different customer of ours. Our production and support staff would then need the power to manage the phones (reassign policy, remote control, etc) but NOT have the ability to edit or delete policies, add users, etc. Basically we needed a “device manager” role.
The current 3 roles are extremely limiting and ended up preventing us from being able to select Hexnode as our MDM to manage our thousands of phones.
