Reply To: Prevent removal of Hexnode MDM App

Michelle HendricksMichelle Hendricks
1 pt

Hey Irwin! You can prevent a user from uninstalling the Hexnode MDM app by creating a policy, just follow these steps below:

For Android Devices:
1. Go to Policies tab.
2. Create a New Policy or Edit an Existing Policy.
3. Click on Android Settings.
4. Click on the Restrictions tab situated on the left side.
5. Uncheck the option “Allow MDM Administration removal”.
6. Click Save.
Note: This feature is only available in Samsung SAFE devices.

FireShot Capture 10 - Hexnode MDM - https___yourportal.hexnodemdm.com_policy_#_new

For iOS Devices:
1. Enroll the iOS device in DEP.
2. Navigate to Admin > Apple DEP.
3. Click on DEP Policy.
4. Create a New Policy or edit an existing policy.
5. Uncheck the “Allow MDM profile Removal” option.

Screen Shot 2018-07-17 at 11.04.36 AM


Michelle Hendricks
Hexnode MDM.