Reply To: Restoring backup on DEP device created ‘Error: Not found in keychain’

#12550
AvatarNora Lang
Moderator
1 pt

Hello @benjamin-franklin,  

Thanks for reaching out to us with your query. 
 
Time Machine backup is in fact the reason for this root certificate discrepancy as Sarah stated. But instead of repeating the whole enrollment procedures, you can retroactively update the DEP enrollment with a single terminal code.  

Open the Terminal app on the device and enter the following command:  

sudo profiles renew -type enrollment

Now, enter the device passcode in the Terminal when asked. This will automatically download an MDM profile on the device; try installing this profile. The new profile will update the previous one, and the device will get re-enrolled without wiping.   
 
Hope this was of help.  
Nora Lang 
Hexnode UEM  

  • This reply was modified 3 weeks, 1 day ago by AvatarNora Lang.
  • This reply was modified 3 weeks, 1 day ago by AvatarNora Lang.