UEM Migration Handbook
A practical guide designed to help IT teams successfully migrate from Citrix Endpoint Management to a modern UEM solution.
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ManageEngine is a widely used endpoint management solution that enables IT teams to manage and secure devices including smartphones, tablets, laptops, and desktops from a centralized console across platforms such as Android, iOS, Windows, macOS, and ChromeOS.
However, as organizations scale their device environments and adopt more diverse infrastructure, many IT leaders begin exploring a ManageEngine alternative that offers simpler administration, broader device flexibility, and streamlined deployment.
In this guide, we compare Hexnode and ManageEngine across key areas. The goal is to help IT decision-makers identify which platform better aligns with their organization’s device management strategy.
A quick snapshot to help IT teams evaluate which solution better fits their endpoint management needs.
| Decision Factor | Hexnode UEM | ManageEngine |
|---|---|---|
| Platform Support | ✓ Supports Android, iOS, Windows, macOS, Linux, tvOS, and Fire OS | ✓ Supports Android, iOS, Windows, macOS, and ChromeOS |
| Dedicated & Kiosk Devices | ✓ Advanced single-app and multi-app kiosk modes across multiple platforms | ✕ Kiosk capabilities available but more focused on traditional endpoint management |
| Device Enrollment | ✓ Apple ADE, Android Zero-Touch, Samsung Knox, Windows Autopilot, QR/email enrollment | ✓ Apple ADE, Android Zero-Touch, Samsung Knox, Windows enrollment methods |
| Policy Management | ✓ Granular device and user-level policy controls with automation and scheduling | ✓ Comprehensive policy management across supported operating systems |
| Advanced Capabilities | ✓ Features like Windows Lost Mode, macOS ASM, advanced geofencing, AI support, and more | ✕ Some advanced capabilities not available or limited depending on edition |
| Application Management | ✓ App deployment via Apple VPP, Managed Google Play, and enterprise apps | ✓ App management with Apple VPP and Managed Google Play support |
| Remote Troubleshooting | ✓ Built-in remote view and control for supported platforms | ✓ Remote troubleshooting and device management tools |
| Security & Compliance | ✓ Advanced conditional access, encryption enforcement, and device compliance policies | ✕ Security features available but vary across editions |
| Deployment Model | ✓ Cloud-based UEM platform designed for rapid deployment | ✓ Available as both cloud and on-premises deployment |
| Integrations & APIs | ✓ REST APIs and integrations with identity providers and IT tools | ✕ Integrates strongly with the ManageEngine ecosystem |
| Pricing Model | ✓ Per-device pricing tiers designed to scale with device fleets | ✓ Pricing typically based on number of devices managed |
| Customer Support | ✓ Multi-channel support including phone, email, and chat | ✓ Support through ManageEngine support channels and documentation |
Want to explore the details behind this comparison? Expand the section below for a comprehensive breakdown of platform support, enrollment capabilities, security architecture, integrations, and pricing.
Hexnode is designed as a multi-platform UEM solution, enabling organizations to manage a wide range of device types and operating systems from a centralized console. Supported platforms include:
This broad platform coverage allows IT teams to manage mobile devices, desktops, IoT devices, digital signage, and specialized endpoints within the same management console.
ManageEngine also supports several major enterprise operating systems and provides centralized management for mobile and desktop endpoints. Supported platforms include:
ManageEngine focuses primarily on core enterprise operating systems commonly used in corporate environments, particularly Windows, Apple, and Android ecosystems.
Hexnode offers a wide range of automated and user-driven enrollment methods designed to simplify large-scale device deployment. Common enrollment methods supported by Hexnode include:
These automated enrollment options allow devices to be pre-configured with security policies, applications, and restrictions during the initial setup process, enabling IT teams to deploy devices at scale with minimal manual intervention. Beyond enrollment, Hexnode provides comprehensive device management capabilities such as:
These features help organizations manage both corporate-owned devices and BYOD environments from a centralized console.
ManageEngine also supports multiple enrollment techniques designed for enterprise device deployment. Supported enrollment methods include:
Once devices are enrolled, administrators can manage them through features such as:
ManageEngine’s enrollment options support a variety of deployment scenarios, including employee-owned devices, corporate devices, and frontline deployments.
Hexnode focuses on policy-driven endpoint security with features designed to help organizations enforce compliance and protect corporate data across managed devices. Key security capabilities include:
These capabilities allow administrators to implement layered security controls across mobile and desktop devices while maintaining centralized visibility and compliance monitoring.
ManageEngine provides a comprehensive set of security tools designed to help organizations secure enterprise devices and protect corporate data. Core security features include:
These features enable administrators to maintain centralized control over device security policies while protecting sensitive enterprise data across managed endpoints.
Hexnode provides integration capabilities through REST-based APIs and built-in integrations that allow organizations to extend device management workflows and connect the platform with other enterprise systems. Key integration capabilities include:
ManageEngine integrates closely with other products in the ManageEngine and Zoho ecosystem, allowing organizations to connect device management with broader IT management and security operations tools. Key integration capabilities include:
These integrations enable ManageEngine to operate as part of a larger IT management suite, particularly for organizations already using other ManageEngine products.
Hexnode uses a per-device subscription model, allowing organizations to scale pricing based on the number of devices being managed. The platform offers four subscription tiers that build on each other with additional capabilities:
Each plan adds progressively advanced features such as desktop device management, automation, scripting, and advanced security controls. Hexnode also provides a 14-day free trial with full feature access, allowing organizations to evaluate the platform before committing to a subscription. This device-based pricing model can be advantageous for organizations managing shared devices, kiosks, or frontline endpoints, since costs scale directly with the number of managed devices rather than the number of users.
ManageEngine also follows a device-based licensing model, where organizations pay based on the number of devices being managed. The platform is available in both cloud and on-premises deployment options, giving organizations flexibility depending on their infrastructure requirements. The platform also offers:
ManageEngine provides multiple editions with different feature sets, allowing organizations to choose a plan that aligns with their device management needs and IT environment.
Hexnode provides multi-channel customer support designed to help administrators quickly resolve issues and optimize device management deployments. Support is available through:
Hexnode also maintains an extensive online Help Center, which includes detailed guides on device enrollment, policy configuration, application management, and troubleshooting. In addition, administrators can access educational resources such as product documentation, platform guides, and training materials through Hexnode’s resource library and knowledge base.
ManageEngine offers a broad support ecosystem that includes both direct support channels and self-service resources. Available support options include:
The ManageEngine documentation portal provides extensive help documents, how-to guides, and best-practice resources designed to assist administrators in deploying and managing devices effectively.

If your organization already relies on the ManageEngine ecosystem for broader IT management, ManageEngine can integrate well within that environment.
But if your priority is managing diverse device fleets with flexible deployment and centralized control, Hexnode offers a streamlined approach to modern endpoint management.
The best way to evaluate the differences is through hands-on testing and exploring how each platform fits your operational needs.
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