[Deborah Hexnode 2 September 2021 Deborah Moderator]

Hello Claire,

Thank you for reaching out to us. The scenario you described is not a glitch but is the typical workflow of the feature web content filtering. Blacklisting a URL in web filtering blocks access to it in the browsers, but users can still access the corresponding app. To prevent this, blacklist the apps in iOS and Android.

Feel free to reach out to us if you have any more queries.

Cheers!!
Deborah Timothy
Hexnode UEM

[claire Participant 2 September 2021 claire Participant]

Does it work the other way round too? As in if I blacklist facebook app, will the site of facebook be blacklisted too?

[Deborah Hexnode 2 September 2021 Deborah Moderator]

@claire blocking an app will not block the site corresponding to it.

Cheers!!
Deborah Timothy
Hexnode UEM