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Can't add a new app to my android device

Mobile Device Management Community Forums App Management Can't add a new app to my android device

This topic contains 3 replies, has 2 voices, and was last updated by  Hexnode Support 1 year, 2 months ago. This post has been viewed 226 times

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  • #668 Score: 0

    Maire

    Hi. I can’t seem to add a new app to my android device through a policy. It’s a new app that has never been installed on the device. Once I add it to mandatory list of apps for a policy nothing happens in Kiosk mode on tablet. I can add already installed apps and they show up on the kiosk main screen and can’t figure out how to add and install new ones. Thanks

    #770 Score: 0

    Hexnode Support
    Hexnode MDM
    6 pts

    Hi Maire,

    Are you trying to push apps in the kiosk mode?

    Thanks and regards
    Hexnode Support Team
    +1-866-498-9407 (US Toll Free)
    +44-(800)-3689920(UK Toll Free)
    +61-1800165939 (Australia Toll Free)
    +1-510-545-9700 (Intl)
    Hexnode | Mitsogo Inc.

    #775 Score: 0

    Maire

    Yes, in kioskmode

    #780 Score: 0

    Hexnode Support
    Hexnode MDM
    6 pts

    Hi Maire,

    Only the apps that are already installed on your device are displayed in the kiosk view. However, you can install apps remotely before setting them mandatory. I am providing the list of devices which are required to install apps while in kiosk mode:

    Any apps you pushed via a policy or pushed manually are installed silently on the device. After the app is installed, you can retry displaying the app in kiosk mode.

    Thanks and regards
    Hexnode Support Team
    +1-866-498-9407 (US Toll Free)
    +44-(800)-3689920(UK Toll Free)
    +61-1800165939 (Australia Toll Free)
    +1-510-545-9700 (Intl)
    Hexnode | Mitsogo Inc.

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