vpp app not listed in the portal

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Why is an app purchased through VPP program not being listed on the portal?

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  • Hexnode

    Grace Baker


    Hey, Thanks for reaching out to us.

    Once the required VPP licenses are purchased, navigate to Admin-> Apple Business/School Manager-> Apple VPP and click on the sync icon for the purchase to be completed and the apps to be listed in the portal.
    To find the VPP apps in the portal, please navigate to the Apps tab and check the ‘VPP’ option under ‘License Type’. This will filter out and display all the VPP apps in the portal.

    Kindly use the link to know more about the VPP app purchase.

    Grace Baker
    Hexnode MDM