START A DISCUSSION
Login START A DISCUSSION
back Back

Users having trouble reseting password on MacOs

expand collapsive

After applying a new password policy, select Macbook users are unable to update their passwords, even though all the checkmarks show as green when entering their new passworeds (i.e. they meet all conditions for the policy). Any thoughts?

24 October 2023

All Replies

  • Hexnode

    24 October 2023

    Chloe

    Moderator

    Hello @rgreen13, welcome to Hexnode Connect!

    I believe you’ve reached out to our support team about this issue. Our team is currently working on resolving it. The support team will get back to you as soon as our team has a solution in place.

    We will keep you posted regarding the same.

    Best regards,
    Chloe Edison
    Hexnode UEM

    24 October 2023

  • Hexnode

    7 March 2024

    Catherine

    Keymaster

    Hi Daniel,

    It’s great to have you back with us!

    Could you please check the OS versions across the devices wherein the issue occurs?

    This inconsistency on Mac has been a known issue and reported since the Sonoma update. However, Apple seems to have resolved it in Sonoma 14.1.

    Please try updating the device. Feel free to get back to us if there are any more queries.

    Have a happy day ahead!

    Regards,

    Catherine George

    Hexnode UEM

    7 March 2024

Not what you're looking for? Try asking the Help Community replies

Not what you're looking for?

Try asking the Help Community replies

Trending Topics

Error while encrypting FileVault via policy

Any remote option to suspend an ongoing OS update with scripts

Mac Is Asking For Credentials For Remote Management Profile.

PKG file installation failed. Error Code: 1001.

OneDrive not syncing with the Mac

Confirm action

×

This action cannot be reverted

Confirm

Report

Harassment or bullying behavior
Contains mature or sensitive content
Contains misleading or false information
Contains abusive or derogatory content
Contains spam, fake content or potential malware

Block Member?

Please confirm you want to block this member.

You will no longer be able to:

  • See blocked member's posts
  • Mention this member in posts
  • Add this member as a connection

Please note: This action will also remove this member from your connections and send a report to the site admin. Please allow a few minutes for this process to complete.

Report

You have already reported this .