[Chris Hexnode 9 April 2022 Chris Moderator]

Thank you for reaching out on Hexnode Connect, @yara.

It might be an issue with the difference in the app installation paths for the Grammarly Desktop and Grammarly Installer apps.

We’d need to investigate this thoroughly to provide a definite solution regarding the reported issue.

Will keep you posted. Do reach out if you’ve any other queries.

Have a great day!
Chris Wheeler
Hexnode UEM

[yara Participant 15 April 2022 yara Participant]

Also noticed that the firefox app could be opened after allowing once on the device end even though it was NOT added to the whitelist policy. Confused about how that worked.

[Chris Hexnode 16 April 2022 Chris Moderator]

@yara When the user tries to launch a non-whitelisted app on the device, a restriction pop-up (“You do not have permission to use the application”) will be displayed. However, the user can access the app by tapping ‘Allow Once’ and entering the admin credentials. The restriction pop-up will appear again when the app is re-launched.

Hope this clarifies any confusion. Do reach out if you’ve further queries.

Cheers!
Chris Wheeler
Hexnode UEM

• This reply was modified 1 year, 12 months ago by  Chris Wheeler.
• This reply was modified 1 year, 12 months ago by  Chris Wheeler.