[Hexnode Support Hexnode 9 October 2017 Hexnode Support Keymaster]

Hi Benjamin,

No, passcode on the device is not mandatory for the lock command to work. Even if you don’t have a passcode set, you can lock the device remotely.

If you are looking to set a passcode on the device, go to Policies -> New Policy -> iOS Settings -> Passcode and you can set passcode rules, and the user is forced to set the passcode.

Thanks and regards
Hexnode Support Team
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