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Mobile Device Management Community › Forums › iOS Management › trying a lock on an iPad, but does seem to be locking
Tagged: lock an ipad, lock device
This topic contains 1 reply, has 2 voices, and was last updated by Hexnode Support 1 month, 2 weeks ago.
<span style=”font-weight: 400;”>Hi we are new to hexnode … trying a lock on an iPad, but does seem to be locking. Do we need a passcode on the device before it can be locked?</span>
No, passcode on the device is not mandatory for the lock command to work. Even if you don’t have a passcode set, you can lock the device remotely.
If you are looking to set a passcode on the device, go to Policies -> New Policy -> iOS Settings -> Passcode and you can set passcode rules, and the user is forced to set the passcode.
Thanks and regards
Hexnode Support Team
+1-866-498-9407 (US Toll Free)
+44-(800)-3689920(UK Toll Free)
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Hexnode | Mitsogo Inc.
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