Unsupported Screen Size: The viewport size is too small for the theme to render properly.

trying a lock on an iPad, but does seem to be locking

Mobile Device Management Community Forums iOS Management trying a lock on an iPad, but does seem to be locking

This topic contains 1 reply, has 2 voices, and was last updated by  Hexnode Support 1 month, 2 weeks ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #500 Score: 0

    Benjamin
    Participant

    <span style=”font-weight: 400;”>Hi we are new to hexnode … trying a lock on an iPad, but does seem to be locking. Do we need a passcode on the device before it can be locked?</span>

    #849 Score: 0

    Hexnode Support
    Keymaster

    Hi Benjamin,

    No, passcode on the device is not mandatory for the lock command to work. Even if you don’t have a passcode set, you can lock the device remotely.

    If you are looking to set a passcode on the device, go to Policies -> New Policy -> iOS Settings -> Passcode and you can set passcode rules, and the user is forced to set the passcode.

    Thanks and regards
    Hexnode Support Team
    +1-866-498-9407 (US Toll Free)
    +44-(800)-3689920(UK Toll Free)
    +61-1800165939 (Australia Toll Free)
    +1-510-545-9700 (Intl)
    Hexnode | Mitsogo Inc.

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.