Status updated partially while uploading CSV for adding Device Groups

Amira
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We used csv file to create device group on Hexnode. But after the progress bar completed it said updated partially as the status. Why is it showing the status?

All Replies

  • Zach Goodman

    Zach Goodman

    Hexnode

    Zach Goodman

    Moderator

    Hello @Amira, the status might be returned when the device identifier put in the CSV file could not be mapped to a device added on Hexnode. The following reasons might be possible –

    1. The serial number, device identifier or the UDID provided for the devices should be valid.
    2. The device should not have been disenrolled at the time to add the device in the group.

    In either case, the group will be created (even with 0 devices) but will only enlist devices that satisfy the conditions. Following this, when a device is left out, the upload status returns the message “updated partially”. Would you mind rechecking your device details in the list and reuploading the file?

    Cheers!
    Zach Goodman
    Hexnode UEM

  • Amira

    Amira

    Participant

    Amira

    Participant

    @zach that would be it. We’ll recompile the list and see.

  • Avatar

    Antwon Gary

    Participant

    Antwon Gary

    Participant

    How should the csv be prepared? Is there a specific format?

  • Zach Goodman

    Zach Goodman

    Hexnode

    Zach Goodman

    Moderator

    Hi @Antwon, while creating the CSV file, columns to contain the following fields should be present –

    ● Group Name
    ● Serial number/UDID/Device ID
    ● Description (Optional)

    Example –

    Group name Device Identifier Details
    Sample Device Group 1; 2; 3 Group description

    Once you upload the csv file, Hexnode allows you to map the columns to their attribute while creating the group. So, for our example the columns will be mapped as –

    ● Group Name –> Group name
    ● Add devices by (drop-down list) -> Device Id
    ● Serial number/UDID/DeviceID -> Device Identifier
    ● Description -> Details

    You may also download a sample csv file by going to Manage > Device Group > Add Bulk Devices with CSV and clicking on the Download Sample CSV link.

    Cheers!
    Zach Goodman
    Hexnode UEM

  • Avatar

    Antwon Gary

    Participant

    Antwon Gary

    Participant

    @zachgoodman thanks for the answer.