[Zach Hexnode 7 July 2021 Zach Moderator]

Hello @Amira, the status might be returned when the device identifier put in the CSV file could not be mapped to a device added on Hexnode. The following reasons might be possible –

1. The serial number, device identifier or the UDID provided for the devices should be valid.
2. The device should not have been disenrolled at the time to add the device in the group.

In either case, the group will be created (even with 0 devices) but will only enlist devices that satisfy the conditions. Following this, when a device is left out, the upload status returns the message “updated partially”. Would you mind rechecking your device details in the list and reuploading the file?

Cheers!
Zach Goodman
Hexnode UEM

• This reply was modified 1 year, 10 months ago by  Zach Goodman.
• This reply was modified 1 year, 10 months ago by  Zach Goodman.
• This reply was modified 1 year, 10 months ago by  Zach Goodman.
• This reply was modified 1 year, 10 months ago by  Zach Goodman.

[Amira Participant 7 July 2021 Amira Participant]

@zach that would be it. We’ll recompile the list and see.

[Antwon Participant 7 July 2021 Antwon Participant]

How should the csv be prepared? Is there a specific format?

[Zach Hexnode 7 July 2021 Zach Moderator]

Hi @Antwon, while creating the CSV file, columns to contain the following fields should be present –

● Group Name
● Serial number/UDID/Device ID
● Description (Optional)

Example –

Group name	Device Identifier	Details
Sample Device Group	1; 2; 3	Group description

Once you upload the csv file, Hexnode allows you to map the columns to their attribute while creating the group. So, for our example the columns will be mapped as –

● Group Name –> Group name
● Add devices by (drop-down list) -> Device Id
● Serial number/UDID/DeviceID -> Device Identifier
● Description -> Details

You may also download a sample csv file by going to Manage > Device Group > Add Bulk Devices with CSV and clicking on the Download Sample CSV link.

Cheers!
Zach Goodman
Hexnode UEM

• This reply was modified 1 year, 10 months ago by  Zach Goodman.
• This reply was modified 1 year, 10 months ago by  Zach Goodman.
• This reply was modified 1 year, 10 months ago by  Zach Goodman.
• This reply was modified 1 year, 10 months ago by  Zach Goodman.
• This reply was modified 1 year, 10 months ago by  Zach Goodman.
• This reply was modified 1 year, 10 months ago by  Zach Goodman.
• This reply was modified 1 year, 10 months ago by  Zach Goodman.

[Antwon Participant 7 July 2021 Antwon Participant]

@zachgoodman thanks for the answer.