Screen Orientation Discrepance

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Device screen not being in landscape mode even after successful policy association, why is this happening?

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    Thomas Specter

    Moderator

    Thomas Specter

    Moderator

    Hi Felix,

    Thank you for reaching out to us.

    This issue shall happen if the Hexnode app is denied the permission to write system settings while enrollment. Kindly open the Settings app -> Special App Access -> Modify System Settings -> Hexnode; kindly check if this permission is allowed for the Hexnode app.

    If not, please enable it and save your screen-orientation policy once again.

    Cheers!

    Thomas Specter
    Hexnode MDM