[grace-baker Hexnode 27 November 2019 grace-baker Moderator]

Hey, Thanks for reaching out.

Each technician can be assigned any of these roles- Admin, Reports Manager or Apps and Reports Manager.
Admin: Admins have full privileges, access to all features in the portal.
Reports Manager: Reports manager can access only the reports tab and the features in there.
Apps and Reports Manager: Apps and Reports managers have access to the features in both the Apps and Reports tabs.

Please use the link for a reference.

Cheers!
Grace Baker
Hexnode MDM