The Remote view feature lets real-time visibility into the user’s device from the MDM console. The admin will get a clear picture of the issue if any. The feature is supported on iOS devices (iOS 11 and above) and all android devices.
The Remote control feature gives the admin a real-time control over the user’s device as if it were in the hand. He gets full access to the device and thus can view and control the user’s device from the Hexnode MDM console. It is supported by Samsung SAFE supported and rooted Android devices.