HexCon is coming to NYC. Catch the early-bird price before the time's up! Book me a spot

Prevent App RemovalSolved

Participant
Discussion
3 years ago

Hi. We’ve just started using an MDM and it’s all still very new. I’ve deployed android phones and tablets to the employees after getting the hexnode app installed. I’ve also configured the work apps and then given it to our employees.
I don’t want any of these apps deleted… not even by accident … Is there some way I can make sure this doesn’t happen?

Replies (6)

Marked SolutionPending Review
Participant
3 years ago
Marked SolutionPending Review

Did you try the uninstall apps restriction?  you won’t lose any of your existing apps if you use it

Marked SolutionPending Review
Participant
3 years ago
Marked SolutionPending Review

@Riker, put it all in kiosk mode. You can have all your apps and not worry about the staff using it as however they like.

Marked SolutionPending Review
Hexnode Expert
3 years ago
Marked SolutionPending Review

@Riker. Thank you for reaching out to us!
For Samsung Knox and Android Enterprise devices, you can use the restriction ‘Uninstall apps’ under Policies > Android > Advanced Restrictions disallows users to uninstall applications.

Uninstall app feature

 

Deploying devices in kiosk mode can also prevent apps from being uninstalled. Hexnode offers multi-app kiosk mode under Policies > Kiosk lockdown > Android Kiosk lockdown- Multi App.

Configuring multi-app kiosk

 

Since the entire device functioning is streamlined to a few apps, this method cannot be employed for BYOD.

Cheers!
Rene Anderson
Hexnode UEM

  • This reply was modified 3 years, 1 month ago by  Rene.
Marked SolutionPending Review
Participant
3 years ago
Marked SolutionPending Review

Hey    I tried the first method and set the restriction on all my devices. It works fine for me. Thanks again!

Marked SolutionPending Review
Participant
3 years ago
Marked SolutionPending Review

Wht if I just wnt to be able to track my employees and make sure they won’t leave managemnt…I don’t mind them using their phnes for thngs othr than wrk.

Marked SolutionPending Review
Hexnode Expert
3 years ago
Marked SolutionPending Review

@Soren. Thank you for reaching out to us!

As long as your devices have the Hexnode agent app installed, your device will be under Hexnode management.

If your organization uses Samsung Knox or LG Gate devices, uncheck the security option ‘Allow MDM Administration removal’ under Policies > Android > Restrictions. This will prevent the MDM app from being removed from the device.
Block MDM app removal restriction

 

If your organization is enrolled in the Android Enterprise program, all you need to do is enroll your devices to the Hexnode portal using device owner enrollment. The devices will remain managed until they are reset. Knoxzero-touch, and ROM enrollment of devices will make any attempt to uninstall the MDM app unsuccessful.

Cheers!
Rene Anderson
Hexnode UEM