Obtaining Android Device Logs

Megan
expand collapsive

how to access device logs from my Android phone ?

All Replies

  • Gabriel Galbraith

    Gabriel Galbraith

    Hexnode

    Gabriel Galbraith

    Moderator

    Thank you Jessica for reaching out to us!

    This is probably because you might have disabled ‘Developer mode’ via the policy applied to the device. In the Hexnode portal, go to Policies and under Android, choose Advanced Restrictions. Here, enable Developer mode. While you are at it, ensure that USB debugging is not disabled.

     

    Enabling Developer mode

     

    Hope that answers your query.

    Cheers!
    Gabriel Galbraith
    Hexnode UEM